Contact
We're here to help.
Have a question about your order, a product, or your DERT experience? Our support team is here to assist.
Contact policy: DERT responds to genuine customer inquiries only. We do not respond to unsolicited Shopify developer, website, SEO, marketing, or contractor emails. Our contractors are already in place, so please do not send developer proposals, store audits, or requests for staff access.
Customer Support
For questions regarding orders, products, shipping, returns, or general assistance:
Collaborations & Business Inquiries
For genuine brand partnerships and selected collaborations only. We do not accept unsolicited developer or contractor offers.
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Stay connected with DERT and discover the latest launches, products, and skin-focused innovations.
Instagram
@dertskin
@dertbeauty
@dertthealth
Support Hours
Monday–Friday
9:00 AM – 5:00 PM
We aim to respond to all customer inquiries within 1–2 business days.
DERT™
Science Advanced. Engineered for Your Evolution.
REMEMBER YOU'RE THE ONE.
