Your next version is already moving.
We build what it needs.
Welcome to the next wave.
The view from what’s next
Seen from within
Supplements that work where it matters. At the level of the cell.
Featured
View allThe night is part of the protocol.
Reishi Evening Ritual. Slow the signal.
The Protocol
DERT Daily
Read the journal-
NAD+: THE MOLECULE BEHIND YOUR CELLULAR ENERGY
NAD+ is one of the most talked-about molecules in wellness. Here is what it actually is, what it does in your body, and how to think about NAD+ supplements as...
Read the story
DERT VIP · Membership by selection only
The Early
A private circle, opened a few names at a time. Apply for your chance to be selected for DERT VIP membership.
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Exclusive products
Formulas and sets made for members, never released to the public.
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Private events
Invitations to launches, first looks and members-only evenings.
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Member gifts
Complimentary freebies and samples tucked into every drop.
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First access
Every release reaches you before anyone else, with a numbered membership that's yours alone.
Standard entry
Apply for selection
Join the waitlist. Members are chosen by hand with every release, and selected applicants are contacted by email.
Priority clearance
Priority Pass
Skip the queue. Your application is reviewed first, ahead of the waitlist, and you're held in line for the next opening.
By applying you agree to receive DERT emails. Unsubscribe anytime. Membership is limited and offered at DERT's discretion.
Questions, answered
Everything you need to shop with confidence. Can't find your answer? We're one email away.
Orders & delivery
How long will my order take to arrive?
Estimated delivery is 2–7 business days to the United States, 5–9 business days to the United Kingdom and 5–10 business days to the European Union. These are estimates, not guaranteed delivery dates. Available shipping options are shown at checkout.
Will I be able to track my order?
Once your order is dispatched, you'll receive a shipping confirmation. Tracking details are included when tracking is available.
Where does my order ship from?
DERT products are prepared for each order by specialised fulfilment partners in the United States and Europe. Your order is routed to the appropriate facility based on the product and delivery destination.
Will I pay customs or import fees?
International orders may be subject to customs duties, import taxes or other fees charged by the destination country. Any charges not collected at checkout are the customer's responsibility.
I made a mistake in my address. What should I do?
Email us right away at dertsupport@gmail.com with your order number and we'll do our best to update it before your order is dispatched.
Returns & refunds
What if my order arrives damaged or wrong?
Please inspect your order when it arrives. If anything is damaged, faulty or not what you ordered, email dertsupport@gmail.com right away with your order number and a photo so we can review the issue.
Can I return a product?
Returns are accepted for damaged or faulty items, with proof of purchase. Orders shipped to the European Union also have a 14-day cooling-off period. Please email dertsupport@gmail.com before sending anything back, as items returned without an approved request won't be accepted.
How do refunds work?
Once your return is received and approved, your refund goes back to your original payment method within 10 business days. Your bank may take a little longer to show it.
Products & safety
How do I know a product is right for me?
Check the ingredients, directions and warnings on the product page and packaging before use. If you have sensitive skin, patch test first. Not sure which product suits you? Email dertsupport@gmail.com.
Can I take DERT supplements with medication or during pregnancy?
Always read the label and speak with your doctor or healthcare professional first if you're pregnant, nursing, taking medication or managing a health condition.
Payment & security
Is checkout secure?
Yes. Our checkout is hosted by Shopify, and payments are processed securely by the payment provider you choose at checkout.
Which currency will I be charged in?
Prices can be shown in your local currency as a guide. Your final total and the currency you'll be charged in are always shown at checkout before you pay.
How can I reach you?
Email dertsupport@gmail.com and our team will get back to you as soon as possible.
Why shop with DERT
- Express shipping Faster delivery options at checkout.
- Secure checkout Encrypted payments, every order.
- Make-it-right promise Damaged or faulty? We'll fix it.
- Science-led formulas Built around proven actives.
- Real human support Questions? A real person replies.